Data Processing and Use of Cookies
Principles of Data Processing
1.1. The principles of data processing apply to the Users of the Johan Spa Hotel website.
Our company processes personal data solely for the purpose of providing services to you. We do not transfer, sell or disclose your data to third parties without your prior consent or in cases prescribed by law.
Collection of Data
1.2. When filling in forms, the data to be submitted by the Customer are divided into mandatory data and voluntarily submitted data.
1.3. The Customer is required to submit the following data:
1.3.1. Name – required to carry out and secure the booking;
1.3.2. E-mail address – required to carry out the booking and, where necessary, to issue invoices;
1.3.3. Telephone number – required to carry out and secure the booking, including for delivering notifications about service disruptions.
Collection of Data When Subscribing by E-mail
1.4. The Customer is required to submit the following data:
1.4.1. When subscribing by e-mail, entering an e-mail address is mandatory.
1.5. By giving this separate consent to the transfer of data, the Customer has consented to the use of their contact details for direct marketing purposes, i.e. marketing messages will be sent to them using the contact details they have provided.
1.6. The Customer has the right at any time to opt out of receiving messages sent for direct marketing purposes. Instructions for opting out of commercial communications are attached to each commercial message.
1.7. The controller responsible for the Customer's data is Johan Spa Hotel, located at Kauba 13, Kuressaare 93813, Estonia.
Data Retention Period
1.8. Johan Spa Hotel retains data for as long as it is needed to achieve the purpose of data use, or until the expiry of limitation periods for claims arising from law and the expiry of the statutory document retention period (7 years under the Value Added Tax Act and the Accounting Act).
Client's Rights in Relation to the Use of Data
1.9. The Customer has the right to receive information from Johan Spa Hotel about the use of their data in the manner and to the extent prescribed by law;
1.10. The Customer has the right to demand that Johan Spa Hotel cease the use of their data and that the data be rectified, blocked and erased;
1.11. The Customer has the right to consent to or prohibit the use of their data for direct marketing or marketing purposes;
1.12. The Customer has the right to turn to the Data Protection Inspectorate and the courts to protect their rights.
1.13. For any questions concerning personal data, you have the right to send us an e-mail at info@johan.ee or call +372 45 40000.
Principles of Using Cookies
2.1. To better serve Users, the Johan Spa Hotel websites use cookies.
2.2. The domains belonging to Johan Spa Hotel may, among other things, contain elements that store cookies on behalf of third parties.
Refusing Cookies
2.3. The User has the right to refuse the storage of cookies on their computer. If so desired, the Customer must change the settings of their web browser.
2.4. Different types of web browsers use different methods to disable cookies. More detailed information is shown on the website http://www.aki.ee/et/kupsised or on the English-language website http://www.allaboutcookies.org/.
2.5. When blocking cookies, the User should bear in mind that after blocking cookies, not all website functions may remain available to the User.
What Is a Cookie?
2.6. A cookie is a text file that websites visited by the User send and store on the User's computer. The cookie is stored in the file directory of the User's web browser. If the User has visited the website before, the web browser reads the cookie and passes the corresponding information to the website or element that originally stored the cookie. Further information about cookies is available on the website www.aki.ee/et/kupsised or on the English-language website http://www.allaboutcookies.org/.
2.7. Cookies make it possible to track website usage statistics, the popularity of sections and other actions performed on the website. The information obtained from cookies is used to improve the usability and content of the website.
Types of Cookies Used on the Website
2.8. Persistent cookies are essential for navigating the website and using its functions. Without persistent cookies, the User would not be able to use all of the website's functions.
2.9. Session cookies allow the website to remember the User's previous choices (such as user name, language selection, etc.) and thereby offer more efficient and personalised functions.
2.10. Tracking cookies collect data about the User's behaviour on the website. The information obtained from tracking cookies makes it possible to improve the usability of the website.
